FAQs

1. What payment methods are available? Do you accept cash on delivery?

No, we currently accept PayPal, common credit, and debit cards.

2. Do you accept returns? What is the return process?

We accept returns. You can refer to our return policy for more detailed information

3. Do you provide order tracking services?

Yes, after we ship your order out, you will receive a notification email from us where you can obtain your package tracking number and link

4. How to contact customer service?

You can get our help through our service email: service@dreamylily.com

5. What is the working time of the customer service team?

Our Office Time: Monday - Friday 9:00 am - 6:00 pm (GMT+8)