Shipping Policy

We Care About Your Order!

Upon placing an order with Dreamylily, expect to receive an order confirmation email promptly. Subsequently, you will receive an order status update once your order undergoes processing. Utilize our Order Tracker tool at any time for real-time updates on your order. Additionally, our dedicated Customer Service Team is available Email to assist you with any queries. For further details, kindly visit our Contact Page.

Order Processing and Shipping Information:

Dreamylily follows a comprehensive process before shipping your order. This includes rigorous quality control tests on all items. The Total Delivery Time comprises both Processing Time and Shipping Time.

Processing Time: Normal products necessitate 3-5 business days for processing.
Shipping Time: Delivery typically spans 3-15 business days, contingent on your region.

Shipping Options:

  • Super Saver Shipping : Delivery within 10-15 business days at $16.99 USD.
  • Standard Shipping: Delivery within 5-8 business days at $27.99 USD.
  • Expedited Shipping: Delivery within 3-5 business days at $42.99 USD.

Please note that orders are not dispatched over weekends, and delivery times exclude weekends, holidays, or order handling times. For urgent orders or specific delivery requirements, kindly reach out to us at service@dreamylily.com.

Tracking Your Order:

Log in to our website using your email to track your order status under "My Orders" if placed through your registered account.
For orders without signing in, contact our Customer Service for order status inquiries.
Upon shipment, you will receive an email with the tracking number. For any queries regarding your order, contact us at service@dreamylily.com.

Sales Tax Information:

Sales tax is already included in the displayed prices, with no additional charges applied.

We collaborate with trusted international carriers to ensure safe and secure delivery of your package.

Customs and International Orders:

International orders may be subject to additional duties, customs fees, or brokerage upon delivery. These fees are determined by customs officials post-shipping. Customs delays could impact delivery times. Kindly liaise with your local customs office for fee estimations.